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Price Adjustments
To be eligible for a price adjustment, please be aware of the following conditions:
We accept returns of unaltered merchandise, unless the item is a final sale item. Merchandise must be in its original condition, with tags attached, up to 30 days from the shipping date. If you need a different size or style, we will gladly exchange these items at no additional shipping charge. Refunds are issued in the original form of payment, less a return shipping charge of $15 USD, within 10 business days of receipt in our warehouse.
Final Sale Items
Simply email us at care@samuelsohn.com to request your return or exchange. Please specify your order number, the style(s) you wish to return/ exchange and we will email you the shipping label. For return styles only: a fee of $15 will be deducted from the amount of your refund. Please ensure your box has the Return Authorization number written clearly on the outside of the box.
QUESTIONS?
Email: Care@Samuelsohn.com